FAQ's
1. Are Catori Beauty products suitable for all skin types? Yes, our products are formulated to benefit a wide range of skin types, including dry, sensitive, and normal skin. Check out our product descriptions to find out which product will be the most beneficial for you.
2. What is body butter, and why should I use it? Body butter is a specialized skin moisturizer formulated using natural butters and oils. It's a nutrient-dense, thick and rich skincare product that offers deep moisture and hydration to the skin. Unlike lotions, our body butters are formulated with all-natural, high-quality ingredients sourced directly from the Earth. These ingredients are renowned for their ability to provide immediate nourishment to the skin, resulting in healthy, moisturized and radiant skin.
3. What are the benefits of Catori Beauty products? At Catori Beauty, we take pride in formulating our products with L.O.V.E., meaning every ingredient incorporated into our formulas are Luxurious, Organic, Vegan & Essential for the body. We use a blend of premium natural butters, oils, and botanical extracts to ensure your skin receives the best care without any harsh chemicals or artificial additives.
4. What is the shipping time? Our shipping process typically takes 5 to 7 business days from the date of your order confirmation. Please note that delivery times may vary depending on your location and any ongoing promotions or seasonal demand.
5. Do you ship worldwide? Yes, we ship worldwide!
6. How do I use your products? After showering or bathing, gently pat your skin with a towel, leaving it slightly damp. Apply a small amount of your chosen Catori Beauty product directly to your skin, and allow a few minutes to absorb the product prior to dressing.
7. Can I use the body butter on my face? If you are seeking a face moisturizer, we recommend using our Hibiscus Rose Face & Body Moisturizer. That said, some people with dry skin have found our body butters very beneficial for moisturizing the face.
8. Do your products contain any allergens or harmful ingredients? Our products are crafted with 100% all natural ingredients and are free from common allergens and harsh chemicals such as parabens, sulfates, and phthalates. However, we recommend reviewing the ingredient list on the product's page to ensure that you have no personal allergies to the listed ingredients.
9. Are your products cruelty-free and vegan? Yes, each and every single one of our products are 100% cruelty free and vegan.
10. How should I store my skincare products? Store your products in a cool, dry place away from direct sunlight and extreme temperatures. If exposed to high heat, the product may melt slightly, but will regain its texture upon cooling. Use within six months of receiving.
11. Do you except returns and exchanges? Your health matters to us. For the safety and health of our customers we do not offer returns or exchanges due to the nature of our products.
12. How can I stay up to date on restocks, news, and promotions? To stay in the loop with our latest products, promotions, and skincare tips, subscribe to our newsletter that can be found directly on our website. You can also follow us on Instagram and TikTok @catoribeautyofficial.
If you have any further questions or need personalized assistance, please contact our team via email and a team member will get back to you promptly.
Thank you for choosing Catori Beauty. Your skin deserves the best, and we are here to deliver just that.